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Our most frequent questions and answers

FAQ's

How long does shipping take and how much are the shipping costs?

For orders within US, please allow 2-3 working days from the day of dispatch & for delivery in rural or regional areas, please allow 3-5 working days.
For International orders, please allow 3-6 days to receive your parcel after it is dispatched. International orders are subject to customs clearance procedures which can cause delays.

What are your return policies?

You can return all items within 14 days.

Sustainability

We at Flor Soůl are doing everything for you to be able to shop and keep a good consciousness that the planet isn't harmed, and you can be your best self, full of love and trust.

Collaborations

Would you like to collaborate with us? Please email us at hi@florsoul.com with your media kit, social handles and any other important information

What materials are being used?

We are working with recycled 925 silver in all the pieces and organic clothing materials.


Our advice on polyester 

Guess what? We've got some cool tips about polyester that will make you the superhero of sustainability!

So, check it out: While all synthetics might throw a little party for microplastic pollution, none of those polyester alternatives can exactly be labeled as the superheroes of sustainable fabrics. But, hold your horses, because we're on a mission to create a closed loop to recycle waste and dodge those non-renewable materials like pros!

To be the eco-warrior you were born to be, try spicing up your laundry routine. Get yourself a snazzy washing bag or throw in some laundry machine filters in your home sweet home. These nifty products won't magically make those tiny microfibers disappear, but they'll show them who's boss by slashing over 90% of the waste!

Oh, and here's a little secret: Not all fabrics are created equal when it comes to microfibers. The longer and smoother the thread, the less likely it is to shed microplastics. So, say no to fluffy polyester fabrics and embrace the tightly woven champs instead. Your threads will thank you, and the planet will do a little happy dance! 🌎✨

Recycled polyester

Recycled polyester is made from PET—the same recyclable material used in clear plastic bottles. Recycling plastics helps save energy and water that would be wasted producing new materials, stops plastic waste from going to landfills, and cuts greenhouse emissions.

Recycled polyester also plays its role of a print-on-demand all-over print sustainable fabric. It’s a great alternative to conventional polyester that works for sublimation. You can also find recycled polyester in our Product Catalog, where we turned it into a timeless high-waisted bikini.

Recycled polyester bikini

Biobased polyester

The main difference between biobased polyester and conventional polyester lies in the raw materials used. Biobased polyester is made from renewable sources such as crops or bio-waste. Although biobased polyester is still in its early stage of development, it already sounds like a promising alternative to conventional polyester.

Biobased polyester is biodegradable as well as biocompatible, meaning, it’s not harmful or toxic for industry workers, consumers, or nature. Aside from being used in the fashion industry, biobased polyester is also used in disposable drinkware and food container production, as well as in the medical and pharmaceutical industry.

While switching to sustainable fabrics is great, remember that the most sustainable action you can take is to wear everything you already have till the seams tear apart. And even then you can repair the clothing and continue wearing it.

With love, 

Soůl Store 🤍